Last updated: 02/15/2026

This Privacy Policy describes how the Lemonade Store (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our online store (the “Store”).

By using the Store, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide, including:

• Name
• Email address
• Shipping and billing address
• Payment information (processed securely through our payment provider)
• Order details

Any information you choose to submit through customer support.

We automatically collect certain information when you use the Store, such as:

• Device information
• IP address
• Browser type
• Cookies and analytics data
• Pages viewed and actions taken

We do not store full payment card details. Payment information is processed directly by our payment processors.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your purchase
• Respond to customer support requests
• Improve and optimize our Store
• Detect and prevent fraud
• Comply with legal obligations

We do not sell or rent your personal information.

3. Sharing Your Information

We share personal information with trusted third parties that support operation of the Store, including:

• Shopify, our ecommerce platform
• Payment processors
• Shipping carriers
• Email and marketing service providers
  
• Analytics providers
  
• Fraud prevention services

These service providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our rights and safety.

4. Cookies & Tracking

We use cookies to:

• Enable Store functionality, including your shopping cart
• Analyze usage and improve performance
• Support marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect Store functionality.

Where required by law, we will request your consent before placing non-essential cookies.

5. Data Security

We implement reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold
• Request corrections or deletion
• Opt out of marketing emails (you can unsubscribe at any time)

To exercise any rights, contact us using the information below.

We may need to verify your identity before processing certain requests.

7. Data Retention

We retain your information as long as necessary to fulfill orders, comply with legal obligations, and support Store operations.

8. Children's Privacy

The Store is not intended for children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children

9. Third-Party Links

The Store may contain links to external websites. We are not responsible for their privacy practices or content.

10. Contact Us

If you have questions or requests related to your privacy, contact us at:
[email protected]